NYC Fully Managed IT Support

Providing Companies The Solutions They Need

Most businesses’ technology is inefficient, costing them money, and they don’t know it. We provide companies with the solutions they need so they can be productive and make more money.
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Managed Services

Fully managed support of your business's technical infrastructure.

Cloud Services

Scale your business with ease, no hardware required. Increase productivity and enhance efficiency.

Security

Multiple layers of protection and monitoring of your assets and endpoints in the cloud.

Headquartered in New York City

Fully Outsourced Managed IT.

Headquartered in New York City, Chief Second represents over 15 years of experience in the technology managed service space for small and medium-sized businesses. Consider Chief Second, your technology partner in New York City.

Regardless of your industry, we will not only support and maintain your systems at the highest levels but protect you from the onslaught of attacks crippling many businesses today. We’ll partner with you to ensure your business thrives. We bring extensive experience and professionalism to every business we support and ensure we meet your individual needs and concerns.

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IT Support Delivery Areas:

Technology Alignment

Your technology is only as good as its weakest link. To ensure your technology runs optimally, not only when it’s first implemented but also day in and day out, it’s vital to review it regularly. Our clients’ networks are reviewed monthly against a 350+ point checklist to ensure everything consistently works as it did on day one.

vCIO

Having a technology partner who understands your business and has insight into your company goals and direction is not only necessary but crucial in ensuring your business thrives in today’s marketplace. Standing side-by-side with you to ensure your business has a plan, whether for future growth or in the event of an issue, is the key to your success. Demystifying technology requires finesse, strategic structuring, and, in many ways, empathy.

Professional Services

The way you conduct business today is not the same way you ran business yesterday or will tomorrow. With more advancements in working remotely while still being connected with your team members through robust collaboration, it is essential you are implementing the right technology that fits your companies needs and goals and sets your organization up to grow.

Centralized Services

Eyes on your technology 24/7. Ensuring your computers and network equipment are always up to date helps to ensure your network is secure and running optimally all the time. Making sure your systems are documented and backed up properly is paramount in ensuring your network avoids downtime.

Service Desk

When you have an issue, you need the right resources available to quickly solve your problem so you can get back to your work. Customer service being at the forefront, you need the expertise and attention you deserve when you reach out.

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If you can't fly then run, if you can't run then walk, if you can't walk then crawl, but whatever you do you have to keep moving forward.

Dr. Martin Luther King Jr.

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Are you interested in finding out more? Please reach out to us, and someone from our team will contact you shortly.

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